Premium Voice: a higher standard of worldwide mobility
iBasis Premium Voice provides very high quality worldwide voice termination through a single connection to the iBasis global network, with advanced features that include
- Guaranteed transfer of CLI (including CLIP and CLIR) to most mobile and European fixed destinations;
- Support for international voice traffic on roaming number ranges (MSRN) to all mobile destinations worldwide; and
- Delivery of Fax calls guaranteed to a large number of fixed destinations and routed and monitored through dedicated procedures.
- Access via TDM or IP interconnection
Plus, our Premium Voice infrastructure supports video telephony, MMS (Multimedia Messaging Services), and more advanced 3G Telephony services, all of which are available through our Mobile Matrix portfolio.
A higher level of service and support
iBasis Premium Voice offers high quality international fixed and mobile voice traffic terminated via direct links and carefully selected suppliers. Global access through iBasis' voice network in Europe and our international access points in New York, Miami, Hong Kong, and Singapore ensure a higher level of quality and service across the globe. Premium Voice customers also enjoy
- Priority customer support;
- Real-time and proactive monitoring of quality parameters such as Answer Seizure Ratio (ASR) and Network Effectiveness Ratio (NER);
- Proactive regular tests on Fax, Roaming and CLI delivery;
- Central network management with 24/7 quality and network monitoring; and
- Customer Service help desk support, available 24 hours a day, 7 days a week.